Epson C11CD29201 Expression Premium XP-810 Small Wireless Color Photo Printer with Scanner, Copier and Fax..
Buy Epson C11CD29201 Expression Premium XP-810 Small Wireless Color Photo Printer with Scanner, Copier and Fax By EpsonMost helpful customer reviews
135 of 139 people found the following review helpful.
Excellent so far (a couple of days of use)
By TEA
Just got the printer, but here's a short list of what I like so far: hard-wired LAN hookup, excellent grayscale ADF scanning experience, excellent photo printing, manual rear paper feed in addition to front trays, ability to scan over the hard-wired LAN, Epson setup software excellent, Epson scanning software very good (one minor thing I didn't like), and the XP-800 (not 810) got high marks from Consumer Reports.
Some details...
* Unit was nicely packaged, easy to physically setup.
* It's much smaller than my prior all-in-one, and relatively small given its capabilities, so fits more easily into an area with limited space.
* Software setup was exceptionally easy, well-designed. When you start setup, it automatically gets updates before installing (not typical in my printer setup experience). It then automatically detected the printer on the hard-wired LAN (this has been painful with other printer setups). At the end of setup, it automatically obtains and installs the latest printer firmware (not typical in my printer setup experience). This had to be one of the easiest, most thorough of LAN-printer setups I've ever experienced.
* Its software updater was very easy to use as well. Detected several apps which required updating, but let me click which ones to update, and updated them without issue and without the need to reboot.
* Minor blemish (but not a deal breaker): After setup, when updating to the latest printer driver, it prompted me with three confusing choices. I don't remember what they were exactly but trust me they were confusing. Something like the following: a) Update the driver and add the printer, b) Update the driver but do not add the printer, c) Do not update the driver. I'm a technical person and could determine the right choice, but I wouldn't expect a normal non-tech user to feel comfortable. Basically, there's an updated driver available, and the printer has already been setup, so `b' is the right choice because it will update the driver for already installed ("added") printer.
* The printer supports hard-wired LAN hookup as well as WiFi. I like hard-wired because it's available in my home, and it's easier to setup... just connect the printer to the router and Epson's software finds it right away during setup.
* I scanned a bunch of documents using the ADF, very easy: I have only scanned as grayscale, but had to do about 200 pages. It went extremely well. No ADF issues/jams, and it supported scan-to-PDF. It also allows changing between scanning on the flatbed and ADF within a single scan session, all pages going to a single PDF.
* Scanning single-sided grayscale via ADF took about 10 seconds per page, while double-sided grayscale via ADF took about 30 seconds per two-sided page (approximately 15 seconds per side or per page, the implication being that page flipping adds about 5 seconds per scanned page). I have not scanned color or in different modes so can only speak from my one grayscale scanning experience so far, which consisted of about 200 pages going to several PDFs (i.e., a few scanning sessions creating several PDFs from both the ADF and flatbed). Double-sided scanning worked exceptionally well, no jams.
* Ouch, one scanning downside (not a deal-breaker): You cannot push the Scan button on the physical scanner to initiate a scan to the PC over the network. I was shocked at first because this led me to think the XP-810 did not have any support for scanning over the hard-wired LAN connection, but it does: you must initiate the scan from Epson's software on the PC. The reason I expected Scan button to work this way is because my older Canon MX860 supported this feature... you could push a button on it, and scan right to a PC PDF without touching the PC at all. Using Epson's software to initiate a scan over LAN from the PC is fine for me. NOTE: The Epson XP-810 includes a USB hookup as well. I believe it may support Scan button to scan to a PC connected via USB, but I have not tried it. I am only referring to the LAN hookup I'm using... when I pressed Scan, the only options presented where, I believe, a USB options and memory cards/devices. In any event, realize I'm speaking of my own particular usage/setup.
* Ouch, another blemish (non-deal-breaker for me, but it may be for office/business users): During lengthy scanning of, say, 35 documents in a full ADF, one might like to continue to use his/her PC for other tasks such as email or the like. The Epson scanning software, while scanning, will show progress, which by itself is just fine, but it becomes problematic because Epson's software activates the progress dialog/window after each page or so, which means, while you're working within a different application during scanning, the Epson software makes itself active while you're trying to get work done. You might be typing in email, and all of a sudden the Epson software will be the active application, so your keystrokes stop going to the email or other application. I could easily see this being a deal-breaker for a secretary who might need to scan on the same PC upon which she writes letters, as just one example. For me, this issue is okay to deal with, though it is a pain. Since this issue is very easy to fix, Epson should address it. It's an unnecessary limitation. There may be a way around this by using other scanning software, but I tried one other application but it ends up using the Epson scan dialog and I see the same issue.
* This unit has a front loading paper tray, but it also has a rear manual feed for photo paper, which I consider to be a big plus, very convenient compared to having to change out the tray paper all the time. The rear feed works well, but it was a little confusing at first since you can't just rest the paper there, you must actually insert it about 2 inches for the printer to recognize it's there. This is documented, which is how I figured it out, but only after experiencing a few printer error messages. This nuance differs from typical rear feed experience.
* I have not used the front CD/DVD printing tray, but I noticed it is easy to insert it too far into the unit. You must carefully insert it until you see it is flush, and then stop. It also has a slight click and feel, where you know it's reached the right point, but this is untypical. Usually printer parts like this have a definite point where you cannot insert them further and that's the right point. This is a very minor issue, if an issue at all. Another review called this out, so I'm confirming it.
* After installing the Epson software, I noticed the "Epson Ask IE toolbar" had gotten installed. I must have missed a checkbox somewhere during install, or they decided to install it anyway. Regardless, Epson really doesn't need to be installing stuff like this. I removed it. Not a biggie but I wish companies would default to installing the necessities and make other things optional by default.
* I owned a Canon MX860 for several years. I worked well until one day, during scanning, it displayed a B200 error and the unit became inoperable. Despite having experienced that Canon issue, since the MX860 had worked well, I looked closely at the Canon PIXMA MX922 Wireless Color Photo Printer with Scanner, Copier and Fax as a replacement, instead of this Epson XP-810. The MX922, though, did not have any manual rear photo paper feed as did the MX860, and that was an MX922 deal-breaker for me. At that point, I went with this XP-810.
53 of 54 people found the following review helpful.
610 or 810? The answer depends on if faxing or the dual sided auto document feeder (30 pages) is required.
By Jeri Zerr
Excellent quality line of everyday color printer which also doubles as a photo printer - Epson has been holding up far better than HP printers of late and with the great value ink sources available here on Amazon (including inktoneram which has given us great service) the cost of printing per page is negligible.
I recently compared both the 610 and the 810 printer side by side to decide which is best for my needs. I chose the 810 over the 610 ONLY because of the two primary extra features. The 610 and the 810 printers are nearly identical, the primary difference being the 810 is slightly taller since it also includes a fold out auto document feeder which handles up to 30 pages, double sided, for scanning and copying and FAXING, which the 610 is not capable of faxing though it works great with services such as eFax which I personally prefer to use, anyway!
Both printers have a rear accessible paper feed for thicker card stock, premium paper or photo paper. Both printers feature a built in paper tray to handle 100 page capacity. Both printers feature a lower slide out tray to hold CDs and DVDs to print DIRECTLY on to the disk without it spinning or becoming misaligned. Both the 610 and the 810 printers use the Epson 273 ink cartridges - 5 in the set for cyan, magenta, yellow, black and photo black (this is this important for printing photos!)
I am very impressed with both printers. They are built with quality construction, feel SOLID, and work perfectly directly out of the box. Epson Connect is VERY easy to configure for wireless printing. I appreciate I can forward an email to an "email address" and the printer will print the file. So when I'm working from home my boss can email a file directly to my printer, or I can email a document to my husband's printer so he doesn't have to hassle with opening his email, downloading the file, opening the file, printing, etc. It's so convenient to email the document directly to the printer! I use the wireless printing capability all the time, in fact my printer is not located anywhere near a wired Ethernet connection, never was, it just isn't needed, not even during the initial setup. It is handy to know your wireless network's information, it will need to be entered on the display screen during the setup process.
I am impressed. Thoroughly impressed. HP and Canon used to be my go to printer lines - not anymore. Not in years. If I was needing a LASER printer I would check out the Brother printers for both color and monochrome. Otherwise I strictly recommend the Epson lines of printers, particularly for reasonable cost photo printing.
Note: I've been using Epson Connect for over a year with other Epson printers. Epson has always been prompt to email prior to any scheduled service outages (2 or 3 in over a year) and service remained available almost the entire time, in other words they are very reliable.
70 of 76 people found the following review helpful.
Print cartridges highly unsatisfactory
By Angie Boyter
Design: The printer is nice and compact, slightly over 7 inches tall, about 13 inches deep, and 15 inches wide. The paper tray, like several other Epson printers I have used, is smaller than the trays in printers from HP, which is a nuisance---printing remotely does not work well if the paper tray is empty. When you print, the touchscreen panel opens up and a tray comes out of the front of the printer for the output. This is a nice improvement over my last Epson Artisan printer, which tended to eject printouts onto the floor, but the tray and the panel must then be closed manually, which is a bit inelegant. The ink cartridges are physically smaller than normal, and I will be interested to see how long they last. Two black cartridges are used at one time plus a photo black cartridge. There are two paper cassettes, one for standard-sized paper and one for smaller sizes such as typical photo-sized paper. CAUTION: Without asking, the installation defaults to the small cassette when you print photos; you might or might not want that setting.
Installation: I got ink on my hands from installing several of the cartridges, which has never happened to me with other cartridges. The wi-fi automatic setup failed, so I had the opportunity to try out the setup wizard. It worked well and was easy to use.
Operation: Printing worked well (once I had reset my defaults to the size and type of paper I was using. It is also important to make sure you have designated the right kind of paper, glossy or standard.). The print was sharp, and the colors were true. When I copied, however, there was some degradation of colored items and some loss of small details of patterns. On copies, purples tended to pick up some brown tones, and pinkish reds came out with more orange.
Special Features: The Epson Connect feature allows a user to print remotely from another device that has e-mail capability simply by sending an e-mail to the printer's e-mail address. I tried this feature, and it worked nicely.
However, the widely touted ability to print from an Android phone is not satisfactory. It was easy to download and install the Epson iPrint app from Google Play (Yes, you DO use iPrint; it is not just for Apple products despite the name.). There is also an Epson Creative Print app that lets you do fanciful things like turn your photos into black-and-white "coloring books" for your kids (or you) to play with. From the iPrint app it is straightforward to print your photos. However, if you want to print other kinds of files from your phone, you must go to Saved Documents on the iPrint menu and access the file structure of the phone. This does not work well. I was never able to find, for example, my calendar entries or my contacts from the app. It is not possible to be looking at your calendar or an S Notes document like my Grocery List and print it out directly from that screen. The Epson tech rep told me this is a Samsung issue, not an Epson issue. This may be true, but nonetheless I think their claims about printing from my smartphone are a bit overstated.
Support: Finding a phone number is not easy. It is in the Quick Start Guide and at the back of the online Owners Guide. Otherwise, you are stuck using e-mail; there is no online chat. The tech rep was able to answer my questions about using the Epson iPrint app to print from my phone.
Summary: For normal home use, the nicely compact Epson XP-810 is reasonably satisfactory, but the special features are not as good as I had hoped, and a larger paper tray would be a big improvement. Since the "bells and whistles" were disappointing, I wonder if I could have done as well with a simpler printer.
UPDATE: I downgraded this rating to a 2 based on my experience with the print cartridges and am sufficiently unhappy that I am in the market for a new printer. I do not do high-volume printing and would estimate I average no more than 25 pages a week, practically all in black and white except for an occasional blue hypertext link. My black cartridge ran dry in 6 weeks, despite extending it. I am into the third week of my second cartridge, and the level shows it half gone. All of the color cartridges are also dry. I bought brand-new Epson cartridges and had two bad experiences replacing them that I have never encountered before: The blue cartridge spattered all over when I removed it (despite the fact that it was supposed to be completely empty), and the magenta cartridge had leaked all over its sealed envelope, which required me to go back to Staples and exchange it. Obviously the cost per page for this printer is high; the quality control is questionable; and it is messy to change the cartridges.
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