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Senin, 10 Agustus 2015

Epson WorkForce WF-7510 Wireless All-in-One Wide-Format Color Inkjet Printer, Copier, Scanner, Fax (C11CA96201)

Epson WorkForce WF-7510 Wireless All-in-One Wide-Format Color Inkjet Printer, Copier, Scanner, Fax (C11CA96201)..


Epson WorkForce WF-7510 Wireless All-in-One Wide-Format Color Inkjet Printer, Copier, Scanner, Fax (C11CA96201)

Buy Epson WorkForce WF-7510 Wireless All-in-One Wide-Format Color Inkjet Printer, Copier, Scanner, Fax (C11CA96201) By Epson

Most helpful customer reviews

195 of 201 people found the following review helpful.
5Easy-to-use printer, except for the size
By redhedhs
This is a great little printer - set up was a breeze, and I can automatically print to it using Google Print from anywhere on my iPad (I've even sent things to it from school to home). I love the quality of the prints that come out (to me, comparable to the Epson Artisan 1430 Wireless Wide-format Color Inkjet Printer (C11CB53201) that I also reviewed for Vine. It's also a really nice scanner. However, I have a few complaints.

- First, the size. This thing is HUGE, so really look at the dimensions before assuming it will fit on your shelf. Mine almost falls off of the top of a standard el-cheap-o half size Target bookcase. Something to think of if you don't necessarily need to print 13X19 prints.

- Second, the scans aren't accessible through wifi, which would be one reason I'd pass this one by if it wasn't a Vine product. Once you scan something, you have to choose to save it to USB, then put in a USB stick, then eject it and put the USB stick in your computer if you are hooked up by wifi like I am. I would REALLY prefer if this could just sync with Dropbox or another DropDav server, or even allow you to email the file to yourself. I scan a lot of documents and this USB step means that there are 3 whole steps between a scan and my iPad (scan--> USB, USB--> MacBook, MacBook --> Dropbox). I don't like that fact, but I don't know of any other printers that do it differently outside of our departmental printers at the university.

- Third, there is a weird scaling issue I haven't been able to fix, even after several consultations of the online help forums and set-up manual. Whenever I print mailing labels (such as for returns to Amazon!), this printer scales them down to about 40% of their size, making them kind of unusable for mailing. For some reason, this occurs whether it's a label directly from the USPS site or from Amazon, so I'm not really sure what's going on. I've checked the settings, and it's supposed to "stretch to page," but doesn't. So, I print them off on my trusty, creaky HP all-in-one black and white printer and they come out just fine. Again, this could be user error, but it's an odd thing to be dealing with and I haven't heard back from the company yet.

In all, the quality of prints is nice from this, and it's really a joy to be able to scan and copy with both a document feeder and a full scanner bed to accommodate books and texts. While I REALLY wish it could send scans directly to the internet or to a computer through the wifi, it's not make-or-break if you aren't doing a whole lot of scanning. If you have the space and want to occasionally be able to print out large posters, this could be the printer for you.

UPDATE: After getting on the phone with the customer service team and finding someone who knew what they were doing (unfortunately, three tries later), I got all of the problems solved with scaling AND got the scanner to scan directly to my computer. Few things: A) If you have Mac OS 10.7 (Lion), you need to delete the included driver already on your hard drive (Hard Drive --> Libraries --> Printer --> delete Epson folder, then HD --> Cache --> delete epsonwf7510.gw file). Then clear your trash, restart, download the device driver specific to Lion from the Epson website, install, and then install the printer through System Preferences --. Printer --> plus sign --> add Epson WF7510. This sounds like a lot of work, but once it's completed it only takes 5-8 minutes. Then, if you open the printer from System Preferences or leave the icon in the dock, you have to scan from the application in order to scan directly onto your computer. But it does indeed scan directly onto your computer or whatever other destination you want, even scanning directly into Adobe. So I'm improving my rating from 4 stars to 5. Hope that helps some people - if you have any questions, put it in the comments and I'll try my best to help.

71 of 79 people found the following review helpful.
4Easy WiFi setup. Great for the Office.
By Sam Archer
I have both this printer and the Epson Artisan 1430Epson Artisan 1430 Wireless Wide-Format Color Inkjet Printer (C11CB53201). Both are about the same cost and are billed as great photo quality but differ in important ways.

Size: This printer is BIG and it's heavy. It's bigger than the 1430 and is more of a square footprint.
You can load many types of paper including up to 13X19" which is very wide format paper. You can print onto envelopes and it comes with an attachment to print CD/DVD labels too.

Setup: This printer is wireless meaning you can print over wi-fi from any room in your house and don't need to have the printer attached to a computer. We put the printer in the closet and print from our laptop, desktops, and ipad/iphones and it works great.
Unlike the Artisan 1430 you DON'T need a USB cable (it doesn't come with it) for the initial wi-fi setup. There is a nice monochrome LCD display which finds your existing WiFi in a list and you use the keypad to enter the password. With the install CD, running Windows 7, and using an Airport Extreme router, installation was done in under 5min with no problems. You must use the install CD on every computer you want to print from.

There is a fold out control pad that is very easy to use. The button layout is helpful and clearly labeled. I really like the control layout with a nice LCD screen.

Printing: Printing from windows or Photoshop is very easy. The Artisan 1430 has presets in Photoshop CS5 but this one does not. Instead you print under a generic Epson printer. Prints done directly from windows are also easy to do. The included Epson software allows you to pick types of paper and set the quality. At highest settings, printing a 22 megapixel picture from my Canon 5D Mark II, with a color 8.5 x 11" glossy photo paper, it took under 3 minutes to print a photograph. I had no problem with paper jamming and loading paper is very easy.

You can print double sided to save paper.

Print Quality: For documents and word files this is a great printer. Printing is fast and smudge free.

I used Epson photo quality glossy paper and matte finish paper and the quality is good but the Artisan 1430 is much better. The pictures are as good as you can get from many photo printing places like Target but not nearly as good as the Artisan 1430 which is really the best photo printer they make.

The ink instantly dry to the touch without any smudging right out of the printer.

Cost: The printer itself is reasonable priced for what it is. The ink is where it gets costly. The replacement inks are 6 individual color cartridges that are easily changed, snap in and out. The cost is 47.99 for the full set of inks at this time. There are 4 ink cartridges unlike the 6 inks for the Artisan 1430. You can get around 1000 sheets printed until you need a refill.

Mobile printing: You can print to this printer with your iOS device like Ipad or Iphones with the Epson iprint app. Using my Iphone 4GS, I printed pictures and documents. You even have access to the advanced settings like paper quality, etc. Setup was literally as easy as downloading the app, picking the printer, and pressing print. Really impressive.

Scanner: You can scan large documents up to 11 x 17" without using an attachment. The scan quality is excellent but not as good as a dedicated scanner. If you are archiving old pictures or negatives you are better off with a dedicated photo scanner like the Canon Canoscan 9000fCanon CanoScan 9000F Color Image Scanner.

Copier: Easy to use with the document feeder. Copies are good but not great.

Fax: Even though you probably won't use this function it works well. A phone cable is included and it can be set for auto answer or use as needed if you only want to do it occasionally.

Paper: Unlike the Artisan 1430, this has a paper tray that you can fit around 250 sheets or half a ream of paper. You can print many sizes of paper without attachments and they all fit in the tray.
This one actually comes with free paper samples. The Artisan 1430 did not come with paper.

Conclusion:
Excellent office printer with excellent copier and good scanner. Photo prints are good but not great.

The WiFi setup is incredibly easy which should be a major plus compared to other WiFi printers which need a cable to setup.

The mobile printing from my iphone and Ipad is really a very nice added bonus feature!

89 of 108 people found the following review helpful.
3A disappointment.
By A. Khosla
Amended review after a few months of use:

In some respects this is a very capable printer/scanner/multi-function unit, but for me, it's a constantly irritating choice. If it's the best you can hope for, it's not the best. I ended up purchasing a Canon Pixma Pro9000 Mark II printer to handle the deficiencies of the Epson unit. Together they get the job done. The Epson unit could have been a great contender...but...

Here's a list of my major issues with the Epson unit.

* Biggest issue is that it only can handle VERY lightweight paper (sub 25 lbs). Cardstock, or anything even a bit heavy like charcoal paper, binds and wont print. Useless....

* The software is PC-centric - and appears to be unclear on the "easy to use" theme. A VERY poorly written manual that's short on help couldn't explain why I couldn't get the scanner to work. After a lot of debugging I realized the printer generates multiple IP addresses and you have to find all the addresses on the networking panel and then enter them via a separate scanner setup app. I now do this on a daily basis (I scan a lot).

* Photoshop (on my Mac) doesn't play well with the Epson printer driver. Using custom paper sizes is impossible. I don't understand the thinking of a company with a high-end printer that considers Photoshop printing support unimportant.

* The scanner plastic bezel sits a few mm above the glass, so if you want to scan an image bigger than the scanner area in sections you can't because closing the lid will crease the original you're scanning. :-(

Commenters have written they have good tech support via phone (never tested it).

The Canon Pixma Pro9000 Mark II printer handles the deficiencies of the Epson unit. Operationally, the Canon printer is a finicky thing, but here's the deal - it works. Simple as that. You can easily set and use custom paper sizes inside Photoshop - it doesn't complain about changing IP addresses, it doesn't destroy paper - it just works.

Bottom line. Epson fell asleep before the finish line. IMHO, they would benefit having someone who is finicky about design who says "if it's the best we can hope for, it's not the best." If did it over again, I'd buy a basic Canon multifunction unit for the 80% of my office needs, and then a separate scanner and the Canon Pixma Pro9000 printer for the 20% of my art needs.

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Senin, 20 Juli 2015

Epson C11CD29201 Expression Premium XP-810 Small Wireless Color Photo Printer with Scanner, Copier and Fax

Epson C11CD29201 Expression Premium XP-810 Small Wireless Color Photo Printer with Scanner, Copier and Fax..


Epson C11CD29201 Expression Premium XP-810 Small Wireless Color Photo Printer with Scanner, Copier and Fax

Buy Epson C11CD29201 Expression Premium XP-810 Small Wireless Color Photo Printer with Scanner, Copier and Fax By Epson

Most helpful customer reviews

135 of 139 people found the following review helpful.
5Excellent so far (a couple of days of use)
By TEA
Just got the printer, but here's a short list of what I like so far: hard-wired LAN hookup, excellent grayscale ADF scanning experience, excellent photo printing, manual rear paper feed in addition to front trays, ability to scan over the hard-wired LAN, Epson setup software excellent, Epson scanning software very good (one minor thing I didn't like), and the XP-800 (not 810) got high marks from Consumer Reports.

Some details...

* Unit was nicely packaged, easy to physically setup.

* It's much smaller than my prior all-in-one, and relatively small given its capabilities, so fits more easily into an area with limited space.

* Software setup was exceptionally easy, well-designed. When you start setup, it automatically gets updates before installing (not typical in my printer setup experience). It then automatically detected the printer on the hard-wired LAN (this has been painful with other printer setups). At the end of setup, it automatically obtains and installs the latest printer firmware (not typical in my printer setup experience). This had to be one of the easiest, most thorough of LAN-printer setups I've ever experienced.

* Its software updater was very easy to use as well. Detected several apps which required updating, but let me click which ones to update, and updated them without issue and without the need to reboot.

* Minor blemish (but not a deal breaker): After setup, when updating to the latest printer driver, it prompted me with three confusing choices. I don't remember what they were exactly but trust me they were confusing. Something like the following: a) Update the driver and add the printer, b) Update the driver but do not add the printer, c) Do not update the driver. I'm a technical person and could determine the right choice, but I wouldn't expect a normal non-tech user to feel comfortable. Basically, there's an updated driver available, and the printer has already been setup, so `b' is the right choice because it will update the driver for already installed ("added") printer.

* The printer supports hard-wired LAN hookup as well as WiFi. I like hard-wired because it's available in my home, and it's easier to setup... just connect the printer to the router and Epson's software finds it right away during setup.

* I scanned a bunch of documents using the ADF, very easy: I have only scanned as grayscale, but had to do about 200 pages. It went extremely well. No ADF issues/jams, and it supported scan-to-PDF. It also allows changing between scanning on the flatbed and ADF within a single scan session, all pages going to a single PDF.

* Scanning single-sided grayscale via ADF took about 10 seconds per page, while double-sided grayscale via ADF took about 30 seconds per two-sided page (approximately 15 seconds per side or per page, the implication being that page flipping adds about 5 seconds per scanned page). I have not scanned color or in different modes so can only speak from my one grayscale scanning experience so far, which consisted of about 200 pages going to several PDFs (i.e., a few scanning sessions creating several PDFs from both the ADF and flatbed). Double-sided scanning worked exceptionally well, no jams.

* Ouch, one scanning downside (not a deal-breaker): You cannot push the Scan button on the physical scanner to initiate a scan to the PC over the network. I was shocked at first because this led me to think the XP-810 did not have any support for scanning over the hard-wired LAN connection, but it does: you must initiate the scan from Epson's software on the PC. The reason I expected Scan button to work this way is because my older Canon MX860 supported this feature... you could push a button on it, and scan right to a PC PDF without touching the PC at all. Using Epson's software to initiate a scan over LAN from the PC is fine for me. NOTE: The Epson XP-810 includes a USB hookup as well. I believe it may support Scan button to scan to a PC connected via USB, but I have not tried it. I am only referring to the LAN hookup I'm using... when I pressed Scan, the only options presented where, I believe, a USB options and memory cards/devices. In any event, realize I'm speaking of my own particular usage/setup.

* Ouch, another blemish (non-deal-breaker for me, but it may be for office/business users): During lengthy scanning of, say, 35 documents in a full ADF, one might like to continue to use his/her PC for other tasks such as email or the like. The Epson scanning software, while scanning, will show progress, which by itself is just fine, but it becomes problematic because Epson's software activates the progress dialog/window after each page or so, which means, while you're working within a different application during scanning, the Epson software makes itself active while you're trying to get work done. You might be typing in email, and all of a sudden the Epson software will be the active application, so your keystrokes stop going to the email or other application. I could easily see this being a deal-breaker for a secretary who might need to scan on the same PC upon which she writes letters, as just one example. For me, this issue is okay to deal with, though it is a pain. Since this issue is very easy to fix, Epson should address it. It's an unnecessary limitation. There may be a way around this by using other scanning software, but I tried one other application but it ends up using the Epson scan dialog and I see the same issue.

* This unit has a front loading paper tray, but it also has a rear manual feed for photo paper, which I consider to be a big plus, very convenient compared to having to change out the tray paper all the time. The rear feed works well, but it was a little confusing at first since you can't just rest the paper there, you must actually insert it about 2 inches for the printer to recognize it's there. This is documented, which is how I figured it out, but only after experiencing a few printer error messages. This nuance differs from typical rear feed experience.

* I have not used the front CD/DVD printing tray, but I noticed it is easy to insert it too far into the unit. You must carefully insert it until you see it is flush, and then stop. It also has a slight click and feel, where you know it's reached the right point, but this is untypical. Usually printer parts like this have a definite point where you cannot insert them further and that's the right point. This is a very minor issue, if an issue at all. Another review called this out, so I'm confirming it.

* After installing the Epson software, I noticed the "Epson Ask IE toolbar" had gotten installed. I must have missed a checkbox somewhere during install, or they decided to install it anyway. Regardless, Epson really doesn't need to be installing stuff like this. I removed it. Not a biggie but I wish companies would default to installing the necessities and make other things optional by default.

* I owned a Canon MX860 for several years. I worked well until one day, during scanning, it displayed a B200 error and the unit became inoperable. Despite having experienced that Canon issue, since the MX860 had worked well, I looked closely at the Canon PIXMA MX922 Wireless Color Photo Printer with Scanner, Copier and Fax as a replacement, instead of this Epson XP-810. The MX922, though, did not have any manual rear photo paper feed as did the MX860, and that was an MX922 deal-breaker for me. At that point, I went with this XP-810.

53 of 54 people found the following review helpful.
5610 or 810? The answer depends on if faxing or the dual sided auto document feeder (30 pages) is required.
By Jeri Zerr
Excellent quality line of everyday color printer which also doubles as a photo printer - Epson has been holding up far better than HP printers of late and with the great value ink sources available here on Amazon (including inktoneram which has given us great service) the cost of printing per page is negligible.

I recently compared both the 610 and the 810 printer side by side to decide which is best for my needs. I chose the 810 over the 610 ONLY because of the two primary extra features. The 610 and the 810 printers are nearly identical, the primary difference being the 810 is slightly taller since it also includes a fold out auto document feeder which handles up to 30 pages, double sided, for scanning and copying and FAXING, which the 610 is not capable of faxing though it works great with services such as eFax which I personally prefer to use, anyway!

Both printers have a rear accessible paper feed for thicker card stock, premium paper or photo paper. Both printers feature a built in paper tray to handle 100 page capacity. Both printers feature a lower slide out tray to hold CDs and DVDs to print DIRECTLY on to the disk without it spinning or becoming misaligned. Both the 610 and the 810 printers use the Epson 273 ink cartridges - 5 in the set for cyan, magenta, yellow, black and photo black (this is this important for printing photos!)

I am very impressed with both printers. They are built with quality construction, feel SOLID, and work perfectly directly out of the box. Epson Connect is VERY easy to configure for wireless printing. I appreciate I can forward an email to an "email address" and the printer will print the file. So when I'm working from home my boss can email a file directly to my printer, or I can email a document to my husband's printer so he doesn't have to hassle with opening his email, downloading the file, opening the file, printing, etc. It's so convenient to email the document directly to the printer! I use the wireless printing capability all the time, in fact my printer is not located anywhere near a wired Ethernet connection, never was, it just isn't needed, not even during the initial setup. It is handy to know your wireless network's information, it will need to be entered on the display screen during the setup process.

I am impressed. Thoroughly impressed. HP and Canon used to be my go to printer lines - not anymore. Not in years. If I was needing a LASER printer I would check out the Brother printers for both color and monochrome. Otherwise I strictly recommend the Epson lines of printers, particularly for reasonable cost photo printing.

Note: I've been using Epson Connect for over a year with other Epson printers. Epson has always been prompt to email prior to any scheduled service outages (2 or 3 in over a year) and service remained available almost the entire time, in other words they are very reliable.

70 of 76 people found the following review helpful.
2Print cartridges highly unsatisfactory
By Angie Boyter
Design: The printer is nice and compact, slightly over 7 inches tall, about 13 inches deep, and 15 inches wide. The paper tray, like several other Epson printers I have used, is smaller than the trays in printers from HP, which is a nuisance---printing remotely does not work well if the paper tray is empty. When you print, the touchscreen panel opens up and a tray comes out of the front of the printer for the output. This is a nice improvement over my last Epson Artisan printer, which tended to eject printouts onto the floor, but the tray and the panel must then be closed manually, which is a bit inelegant. The ink cartridges are physically smaller than normal, and I will be interested to see how long they last. Two black cartridges are used at one time plus a photo black cartridge. There are two paper cassettes, one for standard-sized paper and one for smaller sizes such as typical photo-sized paper. CAUTION: Without asking, the installation defaults to the small cassette when you print photos; you might or might not want that setting.
Installation: I got ink on my hands from installing several of the cartridges, which has never happened to me with other cartridges. The wi-fi automatic setup failed, so I had the opportunity to try out the setup wizard. It worked well and was easy to use.
Operation: Printing worked well (once I had reset my defaults to the size and type of paper I was using. It is also important to make sure you have designated the right kind of paper, glossy or standard.). The print was sharp, and the colors were true. When I copied, however, there was some degradation of colored items and some loss of small details of patterns. On copies, purples tended to pick up some brown tones, and pinkish reds came out with more orange.
Special Features: The Epson Connect feature allows a user to print remotely from another device that has e-mail capability simply by sending an e-mail to the printer's e-mail address. I tried this feature, and it worked nicely.
However, the widely touted ability to print from an Android phone is not satisfactory. It was easy to download and install the Epson iPrint app from Google Play (Yes, you DO use iPrint; it is not just for Apple products despite the name.). There is also an Epson Creative Print app that lets you do fanciful things like turn your photos into black-and-white "coloring books" for your kids (or you) to play with. From the iPrint app it is straightforward to print your photos. However, if you want to print other kinds of files from your phone, you must go to Saved Documents on the iPrint menu and access the file structure of the phone. This does not work well. I was never able to find, for example, my calendar entries or my contacts from the app. It is not possible to be looking at your calendar or an S Notes document like my Grocery List and print it out directly from that screen. The Epson tech rep told me this is a Samsung issue, not an Epson issue. This may be true, but nonetheless I think their claims about printing from my smartphone are a bit overstated.
Support: Finding a phone number is not easy. It is in the Quick Start Guide and at the back of the online Owners Guide. Otherwise, you are stuck using e-mail; there is no online chat. The tech rep was able to answer my questions about using the Epson iPrint app to print from my phone.
Summary: For normal home use, the nicely compact Epson XP-810 is reasonably satisfactory, but the special features are not as good as I had hoped, and a larger paper tray would be a big improvement. Since the "bells and whistles" were disappointing, I wonder if I could have done as well with a simpler printer.
UPDATE: I downgraded this rating to a 2 based on my experience with the print cartridges and am sufficiently unhappy that I am in the market for a new printer. I do not do high-volume printing and would estimate I average no more than 25 pages a week, practically all in black and white except for an occasional blue hypertext link. My black cartridge ran dry in 6 weeks, despite extending it. I am into the third week of my second cartridge, and the level shows it half gone. All of the color cartridges are also dry. I bought brand-new Epson cartridges and had two bad experiences replacing them that I have never encountered before: The blue cartridge spattered all over when I removed it (despite the fact that it was supposed to be completely empty), and the magenta cartridge had leaked all over its sealed envelope, which required me to go back to Staples and exchange it. Obviously the cost per page for this printer is high; the quality control is questionable; and it is messy to change the cartridges.

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Selasa, 07 April 2015

HP Laserjet Pro 400 Color MFP M475DW Wireless Color Photo Printer with Scanner, Copier and Fax

HP Laserjet Pro 400 Color MFP M475DW Wireless Color Photo Printer with Scanner, Copier and Fax..


HP Laserjet Pro 400 Color MFP M475DW Wireless Color Photo Printer with Scanner, Copier and Fax

Buy HP Laserjet Pro 400 Color MFP M475DW Wireless Color Photo Printer with Scanner, Copier and Fax By HP

Most helpful customer reviews

156 of 158 people found the following review helpful.
4Overall excellent choice for the SOHO/Workgroup
By K. Smith
Not perfect, but I'm very pleased overall. You are paying a premium to have a truly all-in-one device, but the M475dw is a well rounded duplex color laser MFP, and a strong competitor in its class. You do get some very nice features not available in less expensive printers. Build quality is generally very good but some of the internals show signs of a few cut corners.

Pros:
- Extremely simple install. Place it on your table, remove the protective tape and film, and power it on. The printer automatically registers itself on the network and you can download the drivers direct from its web interface - no CDs required.
- Print quality is better than expected. Brochures print in vivid colors and negligable banding. Photos are a bit on the soft side, but better than expected color gradience provides overall impressive results for a laser printer of this class.
- Negligable paper curl (some curl is expected in any laser printer)
- HP's ePrint service is superb, and allows printing via the internet, including from smart phones and via a large selection of free subscription publications (standard forms, daily news digests, comics, etc).
- Airprint support allows printing from Apple Mac, iPad, iPhone, etc (print only - no scan to iPad)
- Touch screen is intuitive and responsive

Cons (only the last item is of legitimate concern):
- Color saturation is consistent but the substrate fuses to a fairly flat, almost blotchy texture. In the end, the flat surface is better for photos and readability, but text and clipart graphics lack the 'pizzaz' of a high gloss (embossing) toner.
- print speed is slower than expected. I haven't clocked it but I estimate around 12-14 PPM - not the advertised 21 PPM.
- Extremely loud and annoying electronic whine when the system goes into sleep mode. I may someday call support about that but my immediate response was to just disable sleep mode - problem solved.
- scan quality is OK (600 dpi hardware, 1200 dpi interpolated), but "copy" quality is mediocre at best (300 dpi and very soft)
- touch screen is on a swivel mount and seems sturdy for what it is, but wasn't designed to stand up to the riggers of a family room with energetic kids.
- small toner cartridges, and toner is expensive. As a simplified cost projection, based on 2.6K page yield for the color toner, 4 cartridges (CMYK), and list price $114 per cartridge, that's approximately 17.5 cents per page. That's on the high end for a color laser, but that's why discount aftermarket toner suppliers exist.
- mixed build quality; the only point of legitimate concern. External components appear sturdy, but some of the internal components include some very thin plastic pieces. It should be fine as long as you're not opening the case several times each day, but if you're in a high volume operation and performing a lot of maintenance this could become an issue.

34 of 35 people found the following review helpful.
3Printer is Great, Scanner Jams
By Robert E. Slattery
I run a business that requires me to print both legal and letter sized documents in each print job, so I researched dual tray printers and decided on the HP LaserJet Pro 475dw with the optional second drawer. The printer itself works extremely well. Unfortunately, the page feeder for the scanner is unreliable and jams frequently. It doesn't matter if it's loaded with three sheets of paper or 30, it will start scanning and more often than not jam while feeding pages through the scanner. When scanning multiple pages, it will cancel the scan job when a jam occurs (instead of allowing you to fix the jam and resuming scanning). Also, the scanner frequently feeds pages in askew, so they don't scan straight. I've been using Brother MFC machines for the past eight years and never had as many scanning problems with those machines as I do with this new HP. I love the printer, but am sorely disappointed with the scanning feature. If you need to scan large sets of documents, I encourage you to consider a Brother MFC machine, or a separate page scanner.

26 of 27 people found the following review helpful.
5Flawless Performance
By mbw
Have had this multi-function printer since November 2012 and have nothing but good things to say about it. It replaces both a really old HP4 black and white laser and a Xerox Phaser that uses the waxy ink chunks to produce very professional color images..until the ink jets clog up, (and the repair costs exceeds the cost of a new printer).

Color and b/w copies on this HP MFP are so close to the original that I can't tell the difference, the feeder works without a hitch, and the scanner works well enough to use for depositing checks, (which considering some of the finicky OCR programs banks use for this purpose is saying something). The print function software is not overly complex but does provide options for adjusting color pallate, resolution, paper size, etc. Speed is as advertised which compared to my old HP4 is quick. I print a number of pictures for brochures which can be memory intensive so the first thing I did after taking delivery and setting it up was to buy the additional 256MB Memory for HP LaserJet Pro 400 Color MFP M475 Printer (PARTS-QUICK BRAND). Installation was a breeze; remove the plastic side door on the printer and snap it in (one dimm only). You will need to get into the printers 'set-up' to make sure it recognizes the additional memory but the large downloadable manual explains this procedure very well.

Set up was a breeze (through a wired network connection) on both my computers, running Windows 7 and XP (UPDATE, and on Windows 8). Once a network connection has been made, obtain the printers IP address from the printers LCD control pannel. "At the computer, open a web browser and type the IP address in the URL address bar to access the HP Embedded Web Server. Click the HP Smart Install tab and follow the onscreen instructions" (from the install manual).

There are at least a couple of features I don't use like the print anywhere app for iPhones and the fax so I can't address the functionality of these features but as Multi Funtion Duplex Printer that prints and scans through a network and copies, it may be my last printer.

Caveat: it's not a photo printer and doesn't advertise itself as one, though images are very good. While all functions work and the printer appears to be built well, I do not recommend it for use in a busy office environment...it just doesn't exude a 'kick me, I can take it' feel. Ex: the auto feeder is mechanically light weight when compared to a stand alone machine. But then again, I didn't pay $3k (or more) for it either. In a small or home office where use can be controlled and where people tend to take care of their machines it should last a very long time.

I will continue to update this review as time goes on...4 weeks ownership isn't really long enough for me to judge durability which in my experience with printers has been an issue, good and bad.

**Update, 20 November**
two months now and still trouble free. quality of scans and copies has not deteriorated.

**Update, 17 March 2013**
6 months and still works like new. Major issue: it seems to go through ink really quickly. HP sells a higher capacity black ink cartridge and I will be buying these from now on. Cartridge change out is very simple and I like how HP provide a pre-paid UPS label to send back the spent cartridge.

**Update, 30 April 2013**
Can't scan checks for deposit in Windows 8. I'm 99% certain this is a Windows 8 problem. The bank recognizes the scanner but errors out when I actually try to perform the scan. The good news is that I still have the Windows XP computer and check scans with this OS are without issue. I don't remember having problems in Windows 7 either.

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