OtterBox Defender Series Case for iPad Air - Frustration-Free Packaging - Glacier - White/Grey

OtterBox Defender Series Case for iPad Air - Frustration-Free Packaging - Glacier - White/Grey..

Grab Now OtterBox Defender Series Case for iPad Air - Frustration-Free Packaging - Glacier - White/Grey By OtterBox

Most helpful customer reviews

115 of 118 people found the following review helpful.
A perfect case but they did not install the magnets for the Sleep/Wake function! Come on man, what were you thinking!
By jjceo
Watch Video Here: http://www.amazon.com/review/R38HSXAUJRZZE3 I have used Otterbox defender cases for years and I have purchased them for my iPads and iPhones. I have also purchased 4 of them for friends and family as gifts. This model is really the best one yet for protection and clarity of the screen for the iPad Air. There is only one major issue for me and that is the fact that Otterbox did not include the magnets in the snap on lid to put the iPad to sleep or to wake it up to conserve battery power.

I put together a video to show the benefits and features of this new case and basically it is nicely designed. I like the screen shield as it is clear and easy to see through and use. That has been my major complaint in the last two generations of iPad Defender cases and frankly I cut the screen shield out of the old cases as they made the retina screen look granulated and it diminished the quality of the screen image. This model has a clear shield and it really is very good when compared to the older versions.

The synthetic rubber outer layer is tight and the texture on it is very nice. It will not show scuffs and finger prints as easily as the one I have on my iPad 3.

I have to tell you that I am upset about the failure of Otterbox to put the two magnets into the snap on lid for the sleep/wake function. For me that is a major feature. I review a lot of products and I have already reviewed multiple cases with the magnets built in and even Bluetooth keyboard cases for the iPad Air with this feature. There simply is no excuse for having not included this feature that conserves iPad battery power. For me the case was just rushed to market to make shipments for the Christmas season as the expense of loyal customers that would have simply expected this feature as a standard built in part of the design. It is like buying a car and not getting brakes on the car. Just think, who would even think to ask if a car came with brakes or not or if an $89.95 case had a basic sleep/wake feature for an Apple iPad.

I rated this case as a four star item and it would have clearly been a 5 star review with this feature built in. Dear Otterbox, come on man, what were you thinking!

80 of 93 people found the following review helpful.
Extremely disappointed in this case.
By jambi
I'm extremely disappointed in this case. I had an iPad 3 and an OtterBox Defender case to go with it and never had any issues with it at all. In fact it was - and still is - by far the best tablet protecting case I've been able to find.

Fast forward to just recently when I upgraded to the new iPad Air. I came here looking for an OttterBox Defender case and couldn't find one. Went to their website and couldn't find one there either. I ended up buying a temporary case from Amazon until I could find a Defender. Finally they became available here on Amazon. I purchased it, though I thought $89 was a little steep for a case, especially since I only spent around $50 or so for the last one. However, I felt at the time it was worth it as I'd become a fan of the Defender series.

I just received the case in the mail. Opened it up and immediately noticed the magnets that were in the lid to put the device to sleep when the lid is closed were not there. Doing a bit of researching, it seems OtterBox has decided to remove one of the main benefits of the case (the magnets for putting the device to sleep when the lid is closed) and jack the price up an extra $30 or so.

Completely unacceptable, in my opinion.

Come on, OtterBox. I've been a fan of your products for a while now. I've used them for my tablets as well as my phones, and I've talked friends, family members, and coworkers into purchasing them as well. I expected much, much more from you than this.

30 of 37 people found the following review helpful.
Having had an Otter Defender Case for my iPhone the ...
By dhechinger
Having had an Otter Defender Case for my iPhone the past year, I anticipated purchasing the just released Defender Case for the iPad Air. It is a substantial case, shipped in several parts, with a minimalist instruction sheet packed inside. The positive points included the fit and finish of the product and the case's built in four-way stand (2 vertical and 2 horizontal options for respective portrait and landscape use). The case weighs 1 lb, 1 1/2 oz, a little more than the bare iPad Air (obviously, protection was the primary consideration in the design). With the plastic rear component (containing the stand), the case is one inch thick and ten and a quarter inches long. Negative points were the three broken fingernails during assembly and a scratched plastic screen protector (I will request a replacement from Otter). Had the assembly been less dramatic, and the plastic screen protector not been scratched, I would have given a higher score.

Dec.13...After contacting customer service re: the defective item, and forwarding two images of the case, I have been told I would receive a replacement as soon as they become available (backordered at this time). Upon receiving the new component, I will reevaluate my rating...dh

January...requested and received a replacement case from Otter. Replacement plastic screen protector was also scratched (quality control re: plastic screen protectors appears less than optimal ), but increased rating by one star in that Otter made a good faith effort to replace original case. Printed instruction sheet needs to be reviewed along with online video to reduce frustrations incurred while assembling.

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