Mediabridge USB 2.0 - Micro-USB to USB Cable (3 Feet) - High-Speed A Male to Micro B with Gold-Plated Connectors..
GET Mediabridge USB 2.0 - Micro-USB to USB Cable (3 Feet) - High-Speed A Male to Micro B with Gold-Plated Connectors By MediabridgeMost helpful customer reviews
583 of 595 people found the following review helpful.
Good Quality, but keeps slipping out
By John Mccarron
The overall quality of the cable seems great. It's heavy duty while not being too rigid, but for some reason the Micro USB side keeps slipping out of my phone (partially). A co worker of mine has the same exact cable and doesn't have this problem with his phone, so maybe it's my phone's fault.
(Update)
Now that I've been contacted by Mediabridge's customer support, I have to say that this is the best experience that I've had buying something so small and simple. They found my review on here on Amazon, contacted me and sent me out a new replacement cable. I was willing to just let it go and cut my losses, but they actually contacted me. You can't get better than that!
415 of 436 people found the following review helpful.
The right item for my kindle fire
By JB
I never give much importance to usb cables. However, after receiving my kindle fire and seeing that I would need such a cable to connect my kindle to my computer I set out for a search. I found so many cables listed some with outrageous prices so I said to myself I will order the least expensive one. I paid 2 dollars for the first one. It arrived and did not work I felt sheepish to say the least.
Back to amazon I go to order another. I saw this one for 6 dollars and prime eligible and wanting to make the most of my free month of prime membership ordered it. It arrived today and I plugged in my kindle fire to both my pc and mac and it works. What a great feeling. This cable feels very solid and it works with my kindle fire and I am now able to transfer my books/music/videos.
If you are looking for a well made cable that works for the kindle fire this is it.
215 of 232 people found the following review helpful.
Great customer service, unfortunately the cord has inherent design defects
By H. George
I remember receiving the cord several months ago and being very pleased with the build quality and design. The cord seemed to be well made and well shielded. However, it was about a month later when the cord started having connectivity problems. I would have to attach it to the phone at just a certain angle before it would connect and charge. It was definitely the cord as the phone had no issues with other cords.
I was on my way to write a bad review, when I noticed that the company had commented with support information on each negative review. I called the support number and was pleased to see that a live person answered my call immediately and shipped me a replacement cord, no questions asked. Their customer service is excellent. Also, remember that the cord has a one year warranty.
I received a new cord within a few days and I was happy to give this company another go. The second cord worked perfectly for a few months then it, once again, started having the same issue again. It would not connect unless I held it slightly to the right and wrapped my cord around the phone to maintain the cord in that position. This was really annoying after a while and I called customer service again. I was happy to see that their service was just as good as my first time and they have agreed to ship me a replacement without much issue.
I am a little frustrated with having two cords fail on me, especially since I don't place a lot of strain on the cords, nor do I bend them or twist them in a way that should damage two cords. Any pressure exerted on the cord is just normal use. So I cut open the head to investigate.
I found that the inside was a rigid plastic that encapsulated the wires. This hard capsule does not apply the cord any flexibility and therefore creates a break when the line bends too much. I twisted the wire half-way down the line and I could see the red wire in the head move slightly away from the solder - enough to break the connection. I recommend a change in design that allows a little more flexibility inside the head and a more rigid head. I noticed that the head was too flexible and a turn left or right of the connection head would change the cord's position enough to sever the solder connection.
In short: great customer service, great exterior quality, poor inside connection design.
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Very nice cable